Your Privacy at PlayArena

Collecting Information

When you install our app or use our services, we may collect and record information to enhance your experience. PlayArena may collect personal and non-personal information from you when you:

• Use PlayArena's mobile or PC apps or visit our websites
• Register for Services, contests, and special events
• Access Services using a third-party ID (e.g., social networking sites)
• Purchase a product or service through PlayArena's online stores or within the app
• Use "tell a friend," "share this code," or other similar features
• Request technical support
• Otherwise use PlayArena Services where personal data is required

The data we collect may include, but is not limited to: mobile number, email address, device ID, IP address, usernames, and passwords. We may supplement your data with data received from third parties in connection with demographic, advertisement, market, and other analytics surveys or services.

Information We Collect from Other Sources

We may also obtain information from other sources and combine that with information we collect through the App. For example, if you log into the App using a third-party site or platform such as Facebook or Google, we may access information about you from that site or platform, such as your screen name, profile information and friend lists, in accordance with the authorization procedures determined by such third party site or platform. We may also collect information from app stores when you download or update one of our applications.

Personal Identification Information

Personal information is information that specifically identifies an individual, including, but not limited to, an individual’s name, credit card or other billing information, email address and home address. We do not collect any information pertaining to a person’s credit card or other billing information, email address and home address. If any of this information is shared through Google Play or iOS app store during purchases, it is stored and secured by Google & Apple respectively. We only receive the Order ID or Transaction ID and the Receipt Data, which we store as a record of the transaction on our end.

We do collect personal public information from Users such as their username, profile pic, location, as well as their Facebook name, profile pic, user ID, etc. However, this information is only used to personalize the game for the user, and is not intended to be used in any other way. This information is only collected if users voluntarily submit such information to us through our Services. Users can always refuse to supply personal information. In said case, Users should avoid using social network features such as logging in with Facebook and using Sharing and Friend invite requests.

Non-personal Identification Information

We may collect non-personal identification information about Users whenever they interact with our Services. Said information includes —but is not limited to— data such as device type, brand and model, IP address, Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, unique identifiers in browser cookies, Flash cookies, and HTML5 local storage, Internet and on-line usage information, in-game information, location and country, and whether you are using a point package.

This information is only collected to provide and maintain the Service and the game experience as well as to help improve the gameplay for the user, as well as for advertising and analytics purposes. Our processing for the above purposes is necessary for the performance of a contract to which you are party in order to support the operation of the Service, facilitate the delivery of requested products and services and enable maintenance and update of the Apps.

Social Media

The Service can offer several integrations with sharing services and other tools (like Google button, Facebook Like button, among others), that can be used to share information and take actions while interacting with our Service. Also we may integrate Social Media Services in our Games competitive services for sharing Scores and Achievement between players, like Google Play Games Services or others. The use of these services and tools is a free choice of each user. It's not necessary to use these services.

If you use our application and connect to your Facebook or other Social Media account within such application, you will be providing us with basic account information i.e., user ID, name, email, gender, birthday, current city, profile picture URL and the user IDs of your friends who have also connected with our applications. In addition, we will cache data we receive from the Facebook or other Social Media APIs to improve our user experience.

Information Usage

We may use information about you for various purposes, including to:

• Provide, maintain and improve the App
• Develop new apps, sites and services
• Provide and deliver the products and services you request and send you related information
• Send you technical notices, updates, security alerts and support and administrative messages
• Provide news and information about the App that we think will be of interest to you
• Personalize and improve the App and provide tailored content and features
• Monitor and analyze trends, usage and activities in connection with the App
• Link or combine with information we get from others to help understand your needs and provide you with better service
• Carry out any other purpose for which the information was collected

By accepting our Privacy Policy or otherwise providing information to us, you consent to us collecting and using the information, as well as the processing and transferring of the information as deemed necessary.

Storage of Information

PlayArena will store your personal data for as long as necessary in order to provide you with the App or otherwise fulfil the purposes as described above. The information will be stored further if it is required in order to establish, exercise or defend a legal claim or to comply with applicable law, including accounting rules.

Your personal data are deleted or anonymized as soon as it no longer serves one of the above mentioned purposes and in any event no later than three (3) years after your interaction with PlayArena has ceased.

Personal Data Safety

Note that PlayArena. is not liable for reparation of any damages caused by intentional or accidental share of data like personal mobile number, email, or social media accounts by self or other users on the app. PlayArena never discloses personal data of its fellow players to other players, nor your data can be obtained or scraped through the game apps.

We encourage users to secure their identity and not to share the above mentioned personal data with online users to maintain the privacy of their data.

Grant of a License to Use the Service

Subject to your compliance with Terms of Service, PlayArena. grants you a revocable, non-exclusive limited license to access PlayArena app. This license is non-transferable.

The following restrictions apply to use of the service:

• You shall use your account only for non-commercial entertainment purposes. You shall not use the service for any other purpose.
• You shall not use your account for any illegal activity.
• You shall not use your account to transmit repetitive messages (spam), junk e-mail, advertise and solicit.
• You shall not post any objectionable and offensive information including but not limited to abusive, threatening, racial, sexual, or obscene.
• You will not use your account to cheat or hack the game by any means.
• You shall not sublicense, lease, trade, gift, sell or otherwise transfer your account or associated virtual items partly or fully to anyone without written permission from PlayArena.

Sharing Your Information

We may share Your Information with third parties with whom we have a strategic relationship such as ad networks and analytics providers. The information shared with these third parties may be used for industry analysis, tracking ad conversions or demographic profiling.

We may also provide Your Information to our business partners or other trusted entities for the purpose of providing you with information on goods or services we believe will be of interest to you.

Disclosing Information

We may disclose the personal information we hold about you in the following circumstances:

• If we are required or authorised to disclose by law or by a law enforcement agency;
• To our business partners in the course of providing our Products and Services to you, or generally in the conduct of our business. This may include organisations that provide services to us, such as payment processors or hosting services
• To avoid, lessen or prevent a serious emergency or crime. If we use or disclose personal information about you in those circumstances we will make a written record of such use or disclosure.

Childrens’ Privacy

While our Products and Services may be played and/or visited by children, we do not knowingly collect or process any Personal Information from children under the age of 13 and hereby specifically prohibit any user under the age of 13 from providing us with any Personal Information. If you are a parent of a child under 13 years of age and you believe your child has provided us with Personal Information, please contact us and we will delete the information from our system.

In-app Purchase

Some of our products and Services offer in-app purchases for certain features or items, such as in-game currency against real money. It is not necessary to make any in app purchases to win prizes or effectively use the app.

It should also be noted that the purchase of these features and in-game currency, such as virtual coins, Avatars, Insights, points, etc. last only for the duration of the app or game. If you choose to uninstall the game or app, these features and coins will cease to exist, and are not transferable. These virtual items subsequently cannot be exchanged into real money or refunded. You understand that you do not own Virtual Items, but acquire a limited license to use Virtual Items according to the specific Game’s gameplay.

No Refund policy

In-app purchases are not refundable. PlayArena follows no-refund policy for all in-app purchases.

Sponsor and Other Linked Websites

We reserve the right to use and disclose the collected, non-personal data for purposes of advertising by us or our partners and contractors. We may employ third parties for ad serving technologies who may use certain methods to collect information as a result of ad serving through Services.

We and these entities may use various identifiers to collect information about your use of the App, including but not limited to your IP address, MAC address, device identifiers, software and hardware information, time zone and usage information.

Third Party Advertising

The ads shown in our apps may make users buy or carry out monetary transactions for third-party products or services. We are not liable for any loss of third-party in-app purchases happening outside of our apps.

Any information you provide to sites, applications or services advertised through our apps will be covered by their applicable privacy policies specified therein. Please be sure to read the privacy policies of any third-party applications, services and sites that you visit or provide permission to access your information. It is those third parties’ responsibility to protect any information you give them, so we will not be held liable for their use of your personally identifying information.

Analytics

We reserve the right to use and disclose the collected, non-personal data for the purpose of analytic services by us or our partners and contractors. We may employ third parties to provide analytics services for us.

The information collected may include your use of the App, including your, device type, brand and model, IP address, device identifiers, such as Device ID, MAC address, installed software, application usage data, hardware type, Operating System information, browser information, Internet and on-line usage information, in-game information, geo-location, country, time zone and usage information.

Third Party Links

The Service may contain links to other websites and online services (“Linked Sites”). The fact that we link to a third party website or service is not an endorsement or representation of our affiliation with that third party, nor is it an endorsement of their privacy policies or practices.

We encourage you to review the privacy policies of the Linked Sites that you use.

Push Notifications

With your consent, we may send push notifications or alerts to your mobile device to provide app-related information, service updates, promotional communications and other related messages. You can deactivate these notifications by changing your notification settings on your device.

Storage and Security

We follow generally accepted industry standards and maintain reasonable safeguards to attempt to ensure the security, integrity and privacy of the information in our possession.

Your Rights

If you wish to use any of the rights described below, you may contact us at any time by emailing us at support@play-arena.me. We process and answer your requests without undue delay and in any event within one month of our receipt of the request unless a longer period is required due to the complexity of the request.

• Right to request access
• The right to object
• Right to rectification and erasure
• The right to restriction
• The right to withdraw consent
• The right to data portability

Acceptance of the Terms

By using any of the Services offered by PlayArena and by giving the company consent, Users agree to the terms and conditions of this Privacy Policy, and you also consent to the collection, use and disclosure of your information by PlayArena in accordance with the terms and conditions of this Privacy Policy.

Policy Updates

We reserve the right to revise, modify and update this Privacy Policy from time to time. These updates, will take effect from the date of issue on the Site. Please check back regularly for updates. Your continued use of Services will signify your acceptance of the changes to this Privacy Policy.

Contacting Us

For any questions about this Privacy Policy or any other issues please contact us at: support@play-arena.me